Privacy & Security

k88k Privacy Policy —
Your Information Safe with us

Every piece of information you share on k88k is stored with the care of a trust. We are fully transparent about what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
1 What information do we collect?

From the moment you create an account on k88k through your daily gaming activity, certain information naturally comes to us. This Privacy Policywe are transparent about what we collect, why we collect it, and how we keep it safe.

We collect two main types of information:

Identity Information Name, date of birth, national ID number
Contact Information Mobile number, email address
Financial Information Mobile Banking/Nagad number, transaction history
Location Information IP address, general geographic location
Device Information Browser, operating system, device ID
Gaming Information Betting history, bonus usage, session duration

We only collect information that is genuinely necessary to provide our services. No unnecessary personal data is ever requested.

When you use the k88k website or app, certain technical information is also collected automatically — such as which pages you visited, how long you stayed, and which buttons you clicked. This data helps us improve our service and is never used alone to identify you personally.

2 How is data used?

K88k your Privacy protection is our top priority. We use your data solely for the purposes listed below — it is never used for anything beyond that:

  • To create, manage, and verify your account.
  • For processing deposits, withdrawals, and bonuses.
  • To complete KYC (Know Your Customer) verification.
  • To comply with AML policy for the prevention of money laundering and fraud.
  • To inform you of relevant promotions and offers (subject to your consent).
  • To improve the k88k platform technically and enhance the user experience.
  • To monitor your gaming behavior under our Responsible Gaming policy.
  • To comply with legal obligations and meet regulatory requirements.

We never sell your data or transfer it to third parties for commercial gain. k88k's core principle is simple — your data belongs to you; we are only its custodians.

Good to know: If you no longer wish to receive promotional messages from k88k, simply notify our support team at any time and we will stop all marketing communications.

3 Is data shared with third parties?

K88k does not generally share your personal information with third parties. However, in limited circumstances, data may be shared with partner organizations:

  • Payment Processors: Only the information necessary to complete transactions is shared with mobile banking operators such as Mobile Banking, Nagad, and Rocket.
  • KYC Verifier: Licensed third-party services may be used for identity verification — these providers are bound by strict confidentiality agreements.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government regulatory authority.
  • Licensing Authority: Limited data may be shared for audits required by k88k's licensing regulatory authority.

Before sharing information in any context, we ensure that the receiving party complies with international data protection standards and will use the information solely for the specified purpose.

k88k never sells or rents your information to advertisers, data brokers, or unrelated third parties.

4 Cookies & Tracking Technologies

On the k88k website and app Cookies and similar technologies are used. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: These cookies are essential for maintaining your login session, verifying security, and enabling core site functionality. They cannot be disabled.
  • Performance Cookies: Used to analyze which pages are visited most and whether any errors exist on the site. All data is anonymized.
  • Preference Cookies: Helps remember your language preference, theme settings, and similar choices.
  • Marketing Cookies: Used to show relevant promotions. You can disable this through your browser settings.

Most browsers allow you to accept and delete cookies. Keep in mind that disabling certain cookies may affect the proper functioning of some k88k features.

5 Our Security Measures for Data Protection

Your Personal Information We use industry-leading technology to keep your data secure. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: Every connection on the website and app is secured with 256-bit SSL encryption. Any data you send cannot be read in transit.
  • Two-Factor Authentication (2FA): OTP verification is required at login to prevent unauthorized access.
  • Data Encryption: All sensitive data in storage is kept in encrypted form in the database.
  • Regular Security Audits: Regular penetration tests are conducted by third-party cybersecurity specialists.
  • Restricted Access: Only authorized k88k staff may access data for specific operational purposes — and all such access is logged.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.

Keep your account password confidential and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

6 Your Rights

K88k believes you should have full control over your own data. That is why we provide you with the following rights:

Rights Description Status
Right to Access Data You can view all the information we hold about you. Active
Right to Correct Data You can request corrections to any inaccurate or outdated information. Active
Right to Delete Data After closing your account, you may request that specific data be deleted (subject to legal obligations). Active
Marketing Opt-Out You can opt out of receiving promotional messages at any time. Active
Data Portability You may request a copy of your data in a portable format. Active

To exercise any of these rights, submit a written request to the k88k support team. We will typically respond within 30 days. In some cases, legal obligations may prevent the deletion of certain data — if so, we will explain the reason.

7 How long is data retained?

K88k does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • While Account Is Active: All relevant data is retained for as long as your account remains active.
  • After Account Closure: In accordance with international AML regulations, transaction data is generally retained for up to 5 years.
  • KYC Documents: Identity verification documents are retained in accordance with regulatory authority guidelines.
  • Marketing Information: If you opt out, you will be removed from the marketing list immediately.
  • Technical Logs: Server logs are generally deleted after 90 days.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

8 Contact & Complaints

K88k's Privacy Policy If you have any questions, concerns, or complaints, please reach out to our dedicated data protection team. We take every request seriously.

  • Submit a written request through the support team.
  • You can typically expect an initial response within 7 business days.
  • Complex matters will receive a detailed response within 30 days.
  • If you are not satisfied, you may file a complaint with the licensing authority.

Email: [email protected] — You can send any privacy-related requests to this address.

Any changes to this Privacy Policy will be updated on this page and a notification will be sent to your registered mobile number. We encourage you to check this page regularly.

Why Is k88k trustworthy?

Our privacy policy is not just words on paper — at every step, we are committed to protecting your information.

SSL Encryption

Every connection on k88k is protected with 256-bit SSL. Any data you transmit is technically impossible for anyone to intercept in transit.

No Data Sales

K88k never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

Two-Layer Security

Your account is secured with OTP verification and two-factor authentication, with active 24-hour monitoring to prevent unauthorized logins.

Encrypted Database

All sensitive data in storage is kept in encrypted form. Even direct server access will not expose readable information.

Restricted Access

Only authorized k88k staff can access your data. Every access is logged and regularly audited.

Regular Security Audits

External cybersecurity experts regularly audit k88k systems for vulnerabilities. Any weaknesses identified are addressed promptly.

Frequently Asked Questions — About Privacy

Here are answers to the most common questions about our privacy policy.

No. k88k does not sell or transfer your mobile number or any personal information to third parties. Your number is only used to complete transactions with payment operators such as Mobile Banking or Nagad, and only with your consent.

Under international AML and KYC regulations, KYC documents are generally required to be retained for up to 5 years after account closure. This is a legal obligation and k88k has no authority to alter this retention period.

Yes. In the event of a data breach, k88k will notify affected users as quickly as possible. You will also receive a clear account of what happened, the potential impact, and the steps you should take.

Yes, you have the right to access your data. Submit a written request to the support team and k88k will provide a summary of the information we hold about you. This is typically delivered within 30 days of identity verification.

For significant changes, you will be notified and may be asked to consent to the updated policy. Minor edits will be updated directly on this page. We encourage you to check this page regularly.
Safe Gaming Experience

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Play with confidence on the platform trusted by millions of players across Bangladesh. We are fully committed to protecting your privacy.

For users 18 and above. Please gamble responsibly.

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